Tenant Management

Terminating Tenancies: Duration: Full Day

Delivery Method: Virtual, Face to Face

Termination of tenancies is usually a last-ditch option for many landlords. However, occasionally there is no other option once all support has been exhausted. This course can be tailored to suit your requirements from terminating Assured tenancies to the pitfalls of terminating Secure tenancies. This course will take you through gathering evidence for serving notice, grounds for possession and how to issue proceedings in court.
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Mediation and Negotiation Skills in the Housing Sector: Duration: Full Day

Delivery Method: Virtual, Face to Face

Conflict in the workplace can arise in many ways; from interpersonal conflict between staff, to managing client expectations. Being able to identify an escalating situation and then negotiate a resolution is an essential skill for housing professionals. This session will explore different techniques in mediating conflict in the housing sector
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